Shipping charges are a flat rate based on the shipping condition (room temperature, dry ice, etc.). Products that require the addition of dry ice fall into a different tier than orders shipped at room temperature or with ice packs. Additional freight charges may apply for instrument shipments.

STEMCELL Technologies is actively working to minimize costs while providing effective shipping solutions. Please contact your customer service agent or local sales representative for more information.

Contact STEMCELL Technologies

Our Customer Service, Sales, and Product and Scientific Support departments in North America are available between 6 am and 5 pm Pacific Time (9 am and 8 pm Eastern Time). One of our representatives will be happy to help you by telephone or email. Please complete the form to contact us by email. A representative will get back to you shortly.

StemCell Technologies Inc. and affiliates ("STEMCELL Technologies") does not share your email address with third parties. StemCell Technologies Inc. will use your email address to confirm your identity and send you newsletters, transaction-related emails, promotional and customer service emails in accordance with our privacy policy. You can change your email preferences at any time.